At syukur 99, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy clearly explains what information we collect, how it is used, who can access it, and what rights you have as a member. We have written it in plain language so you always know exactly what happens with your data.
Key Summary: syukur 99 does not sell, rent, or share your personal data with any third party for marketing purposes. All information you provide is used solely for platform operations, account security, and compliance with applicable regulatory requirements.
Six core commitments that shape how we manage your privacy
All data transmitted between your device and Syukur 99 servers is protected by 256-bit SSL encryption – the same standard used by leading banks in Malaysia. Your information cannot be intercepted in transit.
Syukur 99 has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your data is not a commodity to us.
You have the right to access, correct or request the deletion of your personal data at any time. Contact the syukur 99 support team and we will process your request within the stipulated timeframe.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems and strict access controls. Only authorised personnel may access members' personal information.
Syukur 99 adheres to internationally recognised data protection standards, including requirements set by the regulatory bodies that grant our operating licence.
In the event of any security incident affecting your data, Syukur 99 will notify you promptly via your registered email and through an in-platform notice.
This Privacy Policy explains how syukur 99 ("Platform", "we") collects, uses, stores, and protects your personal information when you use our website or services. This document applies to all syukur 99 users — including unregistered visitors, registered members, and VIP members.
At syukur 99, we recognise that your trust is our most valuable asset. When you register an account, make a deposit via Touch 'n Go eWallet or GrabPay, or enjoy Malaysia Super League football matches and MPL esports, you are entrusting us with sensitive information. We take that trust seriously — not merely because the law requires it, but because it has been a core value of syukur 99 since day one.
By using the Syukur 99 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance.
Syukur 99 Core Principles: We only collect data that is genuinely necessary to provide you with a quality service. We do not collect excessive data, and we do not retain it any longer than required. Every piece of data we hold has a clear and legitimate purpose.
Syukur 99 collects information across several categories depending on how you interact with our platform. Below is a clear explanation of each data category and why it is needed.
A. Registration & Identity Information
When you register a Syukur 99 account, we collect the basic information needed to create a valid account:
B. Identity Verification Information (KYC)
To comply with regulatory requirements and prevent fraud, we may request identity verification documents:
C. Financial & Transaction Information
To process deposits and withdrawals, we record information related to your financial transactions. This includes the payment method used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks), deposit and withdrawal amounts, and transaction history. We do not store your e-wallet PIN or password.
D. Activity & Platform Usage Data
We record how you use the syukur 99 platform for security and service improvement purposes:
Important Note: syukur 99 does not collect biometric data, continuous real-time geolocation data, or any sensitive information beyond what is strictly necessary to provide a safe and legally compliant online betting service.
Every piece of data syukur 99 collects has a specific and legitimate purpose. We do not use your data for any purpose not stated in this policy.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management & registration | Name, email, phone number, date of birth | Contract performance |
| Processing deposits & withdrawals | Financial information, transaction records | Contract performance |
| Identity verification (KYC) | MyKad, proof of address, proof of payment | Legal obligation |
| Account security & fraud prevention | IP, login activity, behaviour patterns | Legitimate interest |
| Customer support | Account information, betting history | Contract performance |
| Platform improvement & analytics | Usage data (anonymised) | Legitimate interest |
| Promotional communications (with consent) | Email, phone number | Consent |
For promotional communications such as the latest bonus updates, football or e-sports promotions, and Syukur 99 VIP Rewards news – we will only contact you if you provided consent at registration or have updated your communication preferences in your account settings. You may withdraw this consent at any time.
Syukur 99 does not sell or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share certain information with other parties to keep the platform operating safely and in compliance with the law.
Parties that may receive your data on a limited basis:
In all of the above cases, data sharing is limited to the minimum information strictly necessary, and all recipients are bound by confidentiality obligations. syukur 99 does not share your data with parent companies, subsidiaries or business partners without your explicit consent.
The security of your data is syukur 99's highest technical priority. We continuously invest in security infrastructure to ensure your information remains protected at all times.
Technical security measures we have implemented:
Security Best Practices for You: While we do everything on our end to protect your account, security also depends on your own actions. Use a strong, unique password for your syukur 99 account, enable 2FA, and never share your login credentials with anyone. syukur 99 will never ask for your password over the phone or by email.
Syukur 99 retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable laws and regulatory obligations.
syukur 99 data retention period guidelines:
When your data is no longer needed and there is no legal obligation to retain it, syukur 99 will delete or destroy it in a secure and irreversible manner. You may request further information about the retention period for your specific data by contacting our support team.
As a syukur 99 member, you have certain rights regarding your personal data. We fully recognise and respect these rights.
You have the right to request a copy of all personal data syukur 99 holds about you. We will provide this within 14 working days of your request.
If any information we hold about you is inaccurate or out of date, you have the right to request a prompt correction through your account settings or by contacting customer support.
Under certain circumstances, you have the right to request that syukur 99 delete your personal data — known as the "right to be forgotten". This is subject to any legal obligations to retain specific records.
You have the right to object to the processing of your data for specific purposes such as direct marketing. We will honour such requests without question.
You may request that Syukur 99 restrict how we process your data in certain circumstances – for example, while a dispute regarding data accuracy is being resolved.
You have the right to receive your personal data in a machine-readable format that can be easily transferred to another platform should you choose to do so.
To exercise any of the above rights, contact the Syukur 99 support team via live chat or email at support@syukur99.best. We will verify your identity before processing any data-related request to ensure your account remains secure. Requests are typically processed within 14 business days.
Syukur 99 uses cookies and similar tracking technologies to enhance your experience on our platform. This section explains the types of cookies we use and the choices available to you.
Types of cookies Syukur 99 uses:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the syukur 99 platform. For more information on managing cookies in popular browsers such as Chrome, Safari or Firefox, please refer to the help settings of the relevant browser.
Syukur 99 does not use cookies or tracking technologies to build advertising profiles or to share your behavioural data with third-party advertising networks.
The syukur 99 platform is strictly limited to users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
During registration, we request your date of birth to verify that you meet the minimum age requirement. The identity verification (KYC) process we conduct also helps ensure compliance with this age restriction.
Should syukur 99 discover that we have inadvertently collected information from someone under the age of 18, we will take immediate action to delete that information and close the account in question. If you believe a minor may have registered an account with syukur 99, please contact us immediately at support@syukur99.best.
Syukur 99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, evolving legal requirements, or improvements in how we protect your information.
When we make material changes to this policy, we will notify you through:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the Syukur 99 platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns or complaints about how syukur 99 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing all privacy-related enquiries seriously and in a timely manner.
The fastest way to reach us for general privacy enquiries. Response in under 5 minutes during normal hours. Available around the clock.
Support@syukur99.best – for formal requests relating to your privacy rights, data access or deletion. Responded to within 2–5 business days.
This Privacy Policy forms part of the broader data protection framework at Syukur 99, which also encompasses our Terms & Conditions and Responsible Gaming Policy. We encourage you to read all of these documents for a complete picture of your rights and responsibilities as a Syukur 99 member.
This Privacy Policy is best read alongside Syukur 99's other key documents to fully understand the rights and protections you enjoy as a member.
Your Privacy Protected, Platform You Can Trust
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